Frequently asked questions
How Do I use the Pure Pup Extender?
Instructions will come with your PurePup order. They are also linked here: https://static.wixstatic.com/ugd/665352_45f786f082634475aa360700d6c21962.pdf
Does Pure Pup manage frozen semen?
As of December 2018, Pure Pup discontinued frozen semen services. The care and responsibility of current frozen semen clients will be transferred to Sondel Family Veterinary Clinic by default. You can find out more for frozen semen at https://www.sondelfamilyveterinaryclinic.com/
Why Choose Pure Pup
1. Specialization in male reproduction allows us to bring you the very best in customer service. Any question, any time, we’re here to help. Our availability not only means around the clock contact, and prioritization of getting your extender to you in timely manner.
2. We offer flexibility in shipping options and packaging. We know the considerable expense of using cooled semen and we are dedicated to helping you keep those costs as low as possible. Each semen shipment is unique and we consider all variables to determine your options to help minimize costs. We’ll take advantage of group shipments whenever possible and gladly cooperate with the receiving party to coordinate on your behalf.